– Specialist support for Enterprise customers in Data Protection area
– IT operation activities for a Telco customer
– Incident e problem management
– The requested profile will be responsible for communicating with the customer.
– Assisting the customer in day-to-day operations
Seniority:
Senior
Required Skills:
- Veritas Storage Foundation
- Veritas Infoscale Enterprise
- Veritas Volume Manager / File System
- RHEL 7/8
- Oracle Solaris
Tasks and Activities:
- Request and Incident management with Service Now product.
- Management of critical environments
- Upgrade and management product
- Implementation of operational plans
- Installation Veritas Infoscale Product
- Open Critical Case with the Vendor Support
- Out of hours activities
- Availability shifts
Nice To Have :
- Linux and network skills required
- Virtualization ( Vmware – Oracle Linux ) service management skills required
- Storage basic skills required
- Problem solving and teamwork skills
Notes :
- Unleash your creativity if you want!
Workplace :
- Full Remotely
- Customer’s Rome office (but it is present throughout Italy)